Apple Ridgedale in Minnetonka, MN Open now

Reviews about Apple Ridgedale

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  January 09, 2020, by Azra Sokocevic
  I came in to get a cracked screen replaced. Had an appointment but still ended up waiting for 20 minutes. The rep claimed that I didn't have Apple Care on my phone, which I added through my phone provider and had e-mail proof. He brought over a manager, who claimed the same thing. They were not willing to work with me whatsoever, no were they nice and helpful. They tried to convince me that I was in the wrong and should be paying the full price for a screen replacement. I went to t-mobile afterwards and received a note that I have indeed have Apple Care, but will try a different store for the screen replacement, as this store was very difficult to deal with.
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  June 09, 2019, by Jeff Gallenberger
  I scheduled an appointment for a battery replacement for my iPhone 6 on the Apple website. My appointment was scheduled a WEEK in advance. I show up for my battery replacement and was told they didn’t have any batteries. Why schedule an appointment and not order a battery? Why couldn’t Apple explain this online when I scheduled the appointment? Complete waste of time and gas. They claim the battery is in now, I guess we’ll see.