Bed Bath & Beyond in Minnetonka, MN Open now

Reviews about Bed Bath & Beyond

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  January 13, 2019, by Michele Monfils
  I received a defective delivery today. There is a process to call customer service M-Saturday up to 11:00 p.m. to receive instruction for items that cannot be returned to store due to size. It is Friday night at 7:30 p.m. I was on hold for 48 minutes just to talk to someone. I hate to hang up and try again, because you have to call within 48 hours of package receipt. I can't imagine Saturdays would have a better hold time. This alone will prevent me from ever making a home deliveries EVER again. Edit: When I reached someone they were very nice and tried to accommodate me, but to no avail. At least the product can be returned to a store for a quick refund and not have to be shipped back the way it came. Post store return: I returned the picture to the store and then did a walk through the store to pick up a couple other items. By the time I reached the checkout, the defective item was for sale on the floor, defective and all. Check their pictures for damage before purchasing, they are not protected adequately in shipping and now I would question the pictures on display. Deceptive practices in this regard.