Sprint Store in Minnetonka, MN Closed now

Reviews about Sprint Store

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  March 30, 2019, by Shawn Erickson
  Very MISLEADING. I went in to transfer from Verizon to Sprint (as of right now I am so upset that I chose Sprint!!!). I was told it was a BOGO and I only needed 3 phones. I was told I would automatically get 4 but I don't have to pay for the 4th one. When it came time to pay, they handed me 3 iPhones and 2 Motorolas. I explained I do not want them. They said they are part of the deal and I do not have to pay for them. I explained that just doesn't sound right and they said it was part of the promotion (this was a new person who said this). The manager also said that he would give a $100 credit on my bill. Then they did not transfer my phone number to my new phone but some other number. They sent me home with the phone and said it would be fixed in an hour. 2.5 hours later it was not fixed. I ended up calling the sprint service number and they fixed it in about 2 min! I get my bill today and there is NO credit and I am not only being charged for each of the Motorolas but I am being charged insurance for each one! I contacted Sprint and said I wanted to cancel my service all together and they said they would have to charge me a restocking fee of $45 for each phone. THIEVES!!!!